![]() ![]() ![]() And you can always give us a call at 9 to talk about how we can specifically help your practice achieve success. Each front office role has its own list of administrative tasks. I’d like to invite you to attend a no-cost online training event, Dental Practice Excellence, where we examine three fundamental issues – training your receptionist to work more effectively with prospective patients on the phone, techniques to reduce or eliminate broken appointments, and strategies for ensuring your team is engaged and working to their potential. Managing patient issues (in-person, phone, and electronic communications like email) Organization of the office and reception area. Ensure there are no strange noises, air or water leaks. A new patient will see and speak to the front office team as soon as they get to the front desk, even. Whether it is full-time or not, working in a dental front office means you truly are the face of the dental practice. So there you go, an actionable plan to take your dental receptionist’s phone skills to the next level. In addition, dental receptionists conduct a wide variety of tasks which can include: Appointment setting. Dental front office daily check list special assignments did you. Team members work together to ensure patients receive the best dental care possible and that their oral health improves. Even if they aren’t yet ready to commit to treatment, asking them to come in and see the facility will help remove their doubts thereby giving the practice a chance to add new patients. Attached to each task listing are references from which the initial task. However, that is not the case and the receptionist must ask patients to come in. Spons Agency - Office of Vocational and Adult Education ( ED ), Washington. The underlying assumption is that since the patient is calling, they will automatically make an appointment with your office. According to research, very few dental receptionists actively invite the patient to come in for an appointment. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |